Frequently Asked Questions
Where will my massage take place?
Your massage session takes place in a warm, comfortable, private room. Lights are dimmed, table is extra padded and heated and soft music plays to assist in your relaxation.
Should I get completely undressed?
In about 80% of all Swedish and deep tissue massages, the client is disrobed to their underclothes and under a sheet and blanket. However, your comfort is our top priority, and if you feel uncomfortable dressing down, please undress to your comfort level.
Will I be covered during the massage?
Your comfort and modesty are always our top priority. In all massages, you are covered with a sheet and a blanket. The only parts of the body that are exposed are those being massaged.
Are there different types of massage?
Yes. Please visit our Services (can you make the “services” a link to the page on the site?) page for more information.
What is included in the session time?
A session consists of massage, time for you to dress and undress and time to communicate with the therapist. This process repeats at every session to ensure every one of your appointments with us, meets or exceeds your expectations. We want you to feel you received a truly customized session.
How much should I tip?
Many clients are unsure if and/or how much they should tip their massage therapist. We have always had a “NO TIPPING” policy. That being said, if you really want to tip your therapist, please feel free to do so.
How often should I receive a massage?
For those who use massage as preventative care or to manage daily stress, one massage a month is common. Weekly sessions may be desirable if you are receiving massage for injury relief or to relieve chronic tightness that is interfering with your daily life. There are many people who incorporate massage therapy at least twice a month for optimal therapeutic relief.
What is your Cancellation Policy?
Your appointments are very important to us and are reserved especially for you. We understand that sometimes schedules adjustments are necessary and respectfully request at least 12 hours notice for cancellations. There is a $35 cancellation fee for appointments cancelled without 12 hours. notice.
Please understand that when you forget or cancel your appointment without giving enough notice, the opportunity to fill that appointment time is missed. Our appointments are confirmed by email and text, 48 and 24 hours in advance, as a courtesy reminder.
Thank you for your understanding.